Holidayanova

Refund Policy

Overview

This Refund Policy sets out the conditions under which refunds are evaluated and provided. We strive for fairness while maintaining quality and operational standards.

Refund Criteria

Refunds may be granted for billing errors, duplicate payments, or confirmed technical disruptions. Other requests are reviewed individually to ensure transparency.

Non-Refundable Scenarios

Certain services, digital products, or completed tasks may be non-refundable once delivered. It is advised to check descriptions before purchasing.

How to Request a Refund

To request a refund, submit written details including transaction info and issue description. We will review and respond within a reasonable timeframe. Approved refunds are processed via the original payment method.

Partial or Conditional Refunds

Partial refunds may apply to incomplete or undelivered services. Conditional refunds are reviewed individually.

Dispute Resolution

In case of disagreements, we encourage open dialogue supported by relevant documents to reach a fair, agreeable outcome.

Refund Processing Timeline

Approved refunds usually take 5–10 business days to process. Delays may depend on financial institutions.

Limitations and Exceptions

Refunds are not provided for service misuse, fraudulent activity, or Terms violations. Decisions are final after notification.

Policy Adjustments

This policy may be updated periodically. The latest version will always be on this page.